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Privacy Policy

Version: 1.0

1. Introduction

Welcome to Rukuri by Island Recruits ("we," "us," or "our"). Your privacy is at the core of our services, and we are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website or app.

2. Information We Collect

A. User-Provided Information

We collect information that you provide directly to us, including:

  • Identification Data: Name, email address, phone number, and physical address.
  • Professional Data: Employment history, resumes, cover letters, and educational background.
  • Verification Data: References, recommendations, and reference check data (available to potential employers or the public only based on your explicit privacy settings).
  • Recruiter Data: Service charge data voluntarily provided by Recruiters.
  • Communications: Any correspondence you have with our team.

B. Automatically Collected Information

When you use our platform, we may automatically collect:

  • Technical Data: IP addresses, device type, browser type, and operating system.
  • Usage Data: Pages visited, time spent on the platform, and specific actions taken.
  • Tracking: Cookies and similar technologies (see our Cookie Policy for details).

3. How We Use Your Information

We use your data to:

  • Match candidates with relevant job opportunities.
  • Communicate updates regarding applications or service changes.
  • Analyse and personalise platform content and features.
  • Publish shared service charge data and provide reference check results as per user consent.
  • Meet legal, regulatory, and tax requirements in the Maldives.

4. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and Portability: Request a copy of the data we hold about you.
  • Correction: Update or correct your information through your profile settings.
  • Deletion: Request the deletion of your account and personal data, subject to legal record-keeping requirements.
  • Withdrawal of Consent: Opt-out of promotional communications via the “unsubscribe” link in our emails.

5. Data Sharing and Disclosure

We may share your information:

  • With Employers/Seekers: To facilitate the recruitment process.
  • With Service Providers: Third-party partners who assist in platform operations.
  • For Legal Reasons: To comply with Maldivian laws or regulatory authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. International Data Transfers

Our servers and service providers may be located outside of the Maldives. By using our services, you acknowledge that your information may be transferred to, stored, and processed in these jurisdictions. We ensure that all data providers adhere to strict data protection standards.

7. Data Security

We take data security seriously and implement the following measures:

  • Encryption: Industry-standard SSL/TLS protocols protect data in transit.
  • Access Control: Role-based access ensures only authorised personnel can view sensitive data.
  • Infrastructure: Secure storage in environments with physical and electronic intrusion detection.
  • Authentication: We require strong user authentication to ensure that only authorised users can access certain features and functionalities. This may include multi-factor authentication (MFA) to provide an extra layer of security for your account.
  • Audit & Response: Regular security assessments and established incident response procedures for data breaches.

Note: While we strive for absolute security, no transmission method is 100% risk-free. Users are encouraged to use strong, unique passwords.

8. Data Retention

We retain your information as long as your account is active or as needed to provide recruitment services. We also retain data to comply with legal obligations (such as tax laws), resolve disputes, and enforce agreements. Upon account deactivation, data will be deleted or anonymised within a reasonable timeframe.

9. Payments

Payments are processed securely through the Bank of Maldives (BML) payment gateway.

  • Data Privacy: We do not store or have access to your full debit/credit card details.
  • Recurring Payments: By enabling this, you authorise automated billing for service fees until cancelled.
  • Payment Security: All payment transactions are handled using secure, industry-standard systems provided by Bank of Maldives.
  • Refunds and Disputes: Transaction details may be shared with BML for processing refunds, disputes or chargebacks.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: rukuri@islandrecruits.com

Website: www.rukuri.app